HSBC Digital Business Service – Cookies Policy
Understanding how and why we use cookies

We use cookies to give you the best possible experience on our website. Cookies allow you to do many things such as log on to HSBC Digital Business Service and apply for products and services online. To find out more about how we use them and what benefits they bring, please take a few moments to read this Cookies Policy.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user's device. At HSBC, we use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to 'cookies' throughout, however it also covers these alternate mechanisms. More information about cookies can be found on allaboutcookies.org.

How cookies make our website safer and easier to use

We use 'analytics' cookies to help us make our website better for those who visit it regularly. They help us improve things for you. When we include links to websites that are not provided by HSBC, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC is not responsible or liable for their privacy practices or any loss incurred by you as a result of accessing such sites through links on our sites.

How we work with trusted third parties

Third parties are trusted suppliers to HSBC. They include partners who provide important functionality to our website and partners who help us improve our website, such as Tealium, Adobe Analytics who provide statistics about which pages are visited most frequently.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this. However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. More information about how to disable cookies can be found on allaboutcookies.org.

If you accept cookies during your use of this site, you will be acknowledging that your information is being collected, stored, accessed and used as outlined above.

Cookies on the portal

We use these cookies or service provider to provide core services and features on our website. These services and features won’t work without them.

More about your privacy

To find out more about how HSBC protects your privacy when using our website, see our Privacy and Security Policy.

Last updated: September 2020