HSBC Bank plc is committed to making our websites and apps usable by all people, whatever their abilities, technology or preferences. We are actively working to increase the accessibility and usability of this site and, in doing so, endeavour to adhere to accessibility guidelines such as Web Content Accessibility Guidelines (WCAG) 2.0 and British Standard (BS) 8878.
Additionally, we are always looking to improve the accessibility of our site. So, if you find anything on the site difficult to use please let us know your feedback. All constructive feedback regarding the accessibility or usability of our site is welcome and will be carefully considered.
This website endeavours to meet the Web Content Accessibility Guidelines Version 2.0 (WCAG 2.0) at a minimum “Double-A” (AA) rating. The guidelines, drawn up by the World Wide Web Consortium(W3C), explain how to make web content more accessible to people with disabilities. We seek to ensure that this website is accessible to people who use assistive technology like screen readers and speech-input software and those unable to use a mouse or a pointing device.
- Strong colour contrasts
- Text can be resized
- Page layout is flexible (it resizes according to the width of your browser window)
- Headings are used correctly to make them readable through screen readers
- Links do what they say. We don't use 'click here'
- Tables are laid out in tabular form with headings and summaries
- All form fields have labels, and follow a logical tab sequence to ensure easy navigation
- We use cascading style sheets (CSS) to determine the presentation of our website – this assists those using screen-reading devices
- Where we use images, we use alternative text so that those who cannot see the image can read the text. These can be read by screen-reading devices
- Most PDF files on this site are tagged to allow basic accessibility
This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards-compliant HTML/CSS code means any future browsers will also display it correctly.
- Internet Explorer 8 and upwards
- Firefox 3.0 and above
- Google Chrome
We support all modern, mainstream operating systems, as well as the following:
- XP
- Vista
- Windows 7
- Mac OS X 10.4 and above
Browser updates are available free of charge from each browser provider. Operating systems can be purchased from software vendors. We will update our list of supported browsers and operating systems from time to time as the software used by our customers changes. We also endeavour to support the most popular combinations of these browsers and operating systems, for example Internet Explorer 8 with Windows 7.
- New versions are more secure
- New versions are faster
- Improved browsing experience
Browser updates are available from Microsoft, Firefox, Google.
We use accessibility testing tools and perform periodic accessibility audits of our site. Whilst HSBC strives to adhere to accepted guidelines and standards for accessibility and usability, rapid changes in technology mean is it is not always possible to do so in all areas of the website. We are, however, continually seeking solutions to address accessibility issues.